Privacy policy

At Packnox, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, request a quote, or purchase our custom packaging products.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you visit our website, fill out a form, or place an order, we may collect the following information:

Full name

Email address

Phone number

Business name

Shipping and billing addresses

Order details and product specifications

Payment information (processed securely via third-party providers)

Any additional information you voluntarily provide

We may also automatically collect certain data such as IP address, browser type, and device information for analytics purposes.

How We Use Your Information

Packnox uses your information to:

Process and fulfill orders

Provide custom quotes and design proofs

Respond to inquiries and customer service requests

Send order updates and transactional emails

Send marketing communications (only if you opt in)

Improve our website, services, and customer experience

We only use your information for legitimate business purposes.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.

Your payment details are processed securely through trusted third-party payment providers. Packnox does not store or sell your financial information.

We never sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share your information only when necessary with:

Trusted service providers (such as shipping companies and payment processors) strictly for order fulfillment

Legal authorities when required by law

All partners are obligated to maintain the confidentiality of your information.

Your Rights

You have the right to:

Request access to the personal data we hold about you

Request corrections to inaccurate information

Request deletion of your personal data

Opt out of marketing emails at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. Packnox is not responsible for the privacy practices of those third-party sites.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to update or delete your information, please contact us:

Packnox
Email: order@packnox.com